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Job - Back Office Operations Manager Data Reconciliation in

Job type
Management Jobs
Job Reference
Posted on
3 Oct 2016
View all Jobs from Energy_Jobline

About the Role:

Following a recent internal announcement, which communicated the growth of the npower back office structure we are extending multiple management roles to the external market.

This is a fantastic opportunity to be part of a high profile team with some exciting challenges ahead.

Please note this vacancy is known internally as Electricity Data & Consumption Reconciliation Manager

Role description Reporting to the Asset and Industry Service Manager you will manage an industry team that is focused on identification and prevention of issues impacting Billing and Settlement values which impact on and Revenue Leakage.

The team you lead will comprise of operational and analytical staff and will be tasked to deliver and enhance npowers settlements and billings position. In this role you will be responsible for delivery c. £10m of revenue leakage mitigation per year.

You will:

Manage an industry team that is focused upon identification and prevention of issues impacting Electricity Billing and Settlement values which impact on Revenue Leakage. This will ensure issues are identified and the root cause solutions are embedded into the organisation

Manage and deliver a year round mitigation process. Accountable for identifying trends, mitigating risks and maximising opportunity investigating mismatches and consumption exceptions in a structured and prioritised approach, resolving data mismatches and consumption exceptions in order to realise clearly defined financial business benefits to npower.

Identify and improve processes which are having an adverse effect on revenue leakage and settlements

Skills and experience Excellent leadership skills with the ability to motivate those around to achieve excellent standard performance.

Experience of managing operational teams in a target driven environment

Innovative in approach to solving complex problems

Strong communication and negotiation skills

Ability to analyse detailed issue and breakdown key data to evaluate results

Strong stakeholder management skills

Experience of working with 3rd party suppliers

Excellent reporting skills

Strong financial acumen

Why work for us As well as a competitive salary and impressive benefits package youll also get the opportunity to really shape the future of our business. Along the way well give you all the support you need to develop your skill set and achieve your long term ambitions.

c. £42,000 + package

Company overview npower is one of the UKs biggest energy suppliers with the backing of one of Europes largest energy companies, the RWE group. We supply gas and electricity to millions of homes up and down the country, So when you switch on the light, take a shower, or simply have a cuppa, youll know you can rely on us. Were also here for you when your boiler needs servicing or repairing. We offer competitive tariffs that save you money and well tell you when you can save even more. Its all part of how we stand up for customers every day at npower. We stand up for the community too. Were proud to have been a partner of Macmillan for 12 years raising over £3.5m. Were also one of only a handful of UK companies to have been awarded the Carbon Trust Triple Award for sustainable management of energy, waste and water.

Please apply online by selecting the 'Apply' button and uploading your CV directly. Applications will only be accepted via the Apply button.

Agencies: RWE operate a preferred supplier arrangement, however if you wish to be considered at the next review session please submit a brief overview of your capability to xxxxxxx.


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